Privacy

When you create an account, make a booking or contact us, we may need to collect information such as your name, email address and booking details in order to provide our services.

We aim to collect only the information needed to operate the website, manage accounts and bookings, communicate with travellers and provide our services.

AI Chatbot

UniBreak includes an AI assistance chatbot that can help users find information about trips, destinations and other features of the website. When you use the chatbot, the messages you send may be processed in order to generate a response.

We aim to use chatbot conversations only for providing the requested assistance. Users should avoid entering unnecessary personal, sensitive or confidential information into the chatbot.

Use of third-party services

Some features of the website, including the chatbot, may rely on third-party services to provide their functionality. Information submitted through these features may therefore be processed by those service providers as necessary to provide the service.

Account and booking information

Account and booking information is used to manage user accounts, process bookings, provide trip-related services and communicate important information about bookings.

Security

We take reasonable measures to protect personal information against unauthorized access, loss or misuse. However, no internet-based service can be guaranteed to be completely secure.